Returns Policy

We guarantee: that each and every one of our products represents value for money; that it will perform beyond your highest expectations; and that we will always put your interests above our own. Hookahboyz, llc Promise is absolute. If you\'re not entirely happy then neither are we.


In general we do not have return policy due to the nature of our products unless it is defective. We will happily offer you an exchange or refund on items returned within 14 days of receipt so long as it reaches us in the same condition as it was received by you. Products returned must be unused and in their original packaging with labels properly attached.

If you are making an exchange there is no charge to return the item(s) and the replacement item(s) will be sent out to you free of shipping and packaging costs.